Order Cancellation, Returns & Exchanges-OLD
Our customers have a 30-day return policy upon delivery
If 30 days have gone by since the delivery of your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags intact.
To complete your return, please send an email to firstname.lastname@example.org with your order number and our team will verify the purchase and send you a confirmation email with return authorization (RA#). You can then return the merchandise to the return address provided in the email. Please note that items returned without a RA# will be charged restocking fees of 30% of purchase price.
Please note that sender pays for the return goods.
Orders placed online are automatically forwarded to our warehouse for processing and quick shipment. Therefore once an order is placed, we cannot change the items / sizes or cancel it.
However, once you receive your order, you may follow our return policy to return unwanted products. However, you will be responsible for shipping charges once an order is placed.